Create a Job query
The Job queries help you search for required jobs and activities.
See Queries.
- Navigate to .
-
Click
New.
The New job query dialog box is displayed.
- Enter a Name for the query.
-
Select the
Category in which to create a query.
By default, the query is added to your working category.
-
Optional. Select
Return query total to view the total number of items matching the query.
At runtime, the total number of items regardless of the retrieval limit specified in the query are displayed.
If you turn this setting on, there will be a performance overhead. - Specify the filter criteria.
-
Define the
metadata.
- Select a Work type and the Filter operator.
- Configure and add the required meta fields.
- Click Save.
Filter criteria for a Job query
The following table describes the fields available as filter criteria.
Job field |
Description |
---|---|
Type |
The type of job such as All, Associated job, Business rule or Case. (Default: All) |
Created by |
Includes the following options:
|
Job owner |
The name of the person who currently owns the job. Available options are:
|
Score |
Specify the score rule. Score includes the following options:
|
Priority |
The priority of the activity with 1 being the highest and 100 the lowest. (Default: All) |
Category |
The category under which the job is created. |
Sub categories |
The sub categories under which the job is created. |
Retrieval limit |
The number of the latest jobs to be retrieved from the server at a given point in time. (Default: 100) |
The following table describes the job fields and date fields available as filter criteria.
Job field | Description |
---|---|
Job ID |
ID of the case job. |
Case reference |
Case reference based on which the job is created. |
Process |
Select a process based on which the job is created. The available versions of the process map appear on the Process version list, and the highest version number appears as process version. |
Process version |
Select the process version from the list. You can also select all versions. (Default: Highest version number of selected process) |
Status |
The following job statuses are available:
|
Job SLA |
Current status of the job. The job SLA (Green-Amber-Red) status is the visual representation of the job status on your work queue. Indicates if the job is within or has exceeded the set time or target duration. |
Job state |
Name of the state associated with the process. |
Suspend reason |
The reason for suspending the job. |
Start date |
The period within which the job has started. |
Completion date |
The period within which the job is completed. |
Due date |
The period within which the job is to be completed. |
Sort columns in a Job query
-
Navigate to
.
The list of job queries appear.
-
Open the job query in which to sort the columns.
The Edit job query dialog box is displayed.
-
Click the
Sorting tab.
The Sorting tab is only displayed if the Jobs setting under Enable custom sorting is selected in the System settings. SeeGeneral
-
To specify the sort order, on the list of sort order, select a column and specify the direction as
Ascending or
Descending.
- Sort order 1 (Default: Expected duration, Ascending)
-
Sort order 2 (Default: None, Descending)
The Sort order 3 is only available when you specify a column for Sort order 2.
- Sort order 3 (Default: Disabled)
-
Click
Save.
At runtime, the sorted results are displayed in the Job list control.