View the process log

One way of monitoring production is by viewing the process log, which tells you what was done to a document, when, and by whom.

There are several ways of accessing the process log for an individual document:

  • Using Manager, select Administration > Process log (which shows all documents). Then double-click a document.
  • Using Manager, select Administration > Production history. Then right-click anywhere in the Production history dialog and select View process log.
  • Using Verify, select Document > Information. You can see the process log in the Document information dialog.
Notes
  • The process log is not intended for long-term monitoring of production or archiving. It is intended to show the history of documents that are currently in the system.
  • Due to a database limitation, there will be empty lines in the process log. Empty lines do not indicate errors.
  • Process log messages are saved in the database and can only be removed using a database maintenance plan. Do this regularly to prevent the process log from becoming too large. A large process log can take a very long time to open.
  • The recorded date and times are those for the Kofax ReadSoft Entrance server.
  • You can add messages to the process log using the Kofax ReadSoft Entrance API. See "AddAPIProcessMessage method" topic in API help.
  • You can also export data from the process log.