The counter resets itself once a year on the reset date found in the license status report. If problems occur with the counter, it can be reset manually. Contact your support channel for information on how to do this.

The reports are generated by the Interpret module at these intervals:

By volume: When 70%, 80%, 90%, and 95% of the license capacity has been used.

By time: When only 30, 15, and 7 days are left on the license.

When a report is triggered, both Manager and Verify users are notified when each module is opened. An additional warning message is displayed afterwards providing the specifics of why the license status report was triggered (that is, it tells you how much of the license has been used or when the license will expire).

Notifications in connection with the Manager module

Manager module users are notified when an automatic license status report is triggered (based on the limits listed above), and they are prompted to take action.

• If they click Yes to indicate that they have dealt with it, no licensing messages appear again until the next license level/limit has been reached.
• If they click No indicating that nothing has been done, the message is displayed again the next time the module is opened.

Notifications in connection with Verify

Verify users are notified when an automatic license status report is triggered (based on the limits listed above) and are prompted to notify the administrator.

• If the user clicks Yes to indicate that they have notified the administrator, the message is not displayed again unless nothing is done to handle the situation within the pre-configured number of days.
• If the user clicks No indicating that the administrator has not been notified, the message is displayed again the next time the operator opens the module.