Unlock the database

While a user is working with Kofax ReadSoft Entrance, the objects the user is working with are locked in the database. This prevents other users from changing the object.

Also, if any of the Kofax ReadSoft Entrance modules causes a program error, or if there is a power failure while Kofax ReadSoft Entrance is in use, some of the objects in the database can become locked. Objects that were locked while a user is using an Kofax ReadSoft Entrance module are unlocked the next time the user starts the module. It is normally not necessary for you to unlock objects manually.

If it is necessary to manually unlock objects, use this procedure:

  1. Using Manager, select Administration > Unlock database.
  2. Select the type of object you want to unlock from the Objects box. You can unlock any of these objects:
    • Document profiles
    • Document definitions
    • Invoices
    • Batches
    • Scanner descriptions
    • Transaction definitions
    • User definitions
    • Job descriptions
  3. Settings in the Unlock box depend on which object you selected in the previous step. If enabled, you can:
    • Select All to unlock all of the selected objects in the database.
    • To unlock a single document profile and objects connected to it, select Single document profile and select the document profile you want to unlock from the drop-down list.
    • To unlock all of the selected objects connected to a single document profile, select Connected to single document profile and select the document profile you want from the drop-down list.
  4. Click Unlock.
    Note Unlocking the database can take some time if the database is large.