Send feedback on emailed documents directly from Verify

You can send feedback to the sender directly from Verify for documents that are received by email using Collector. Note that this cannot be done for documents that enter the system in other ways such as scanning or image file import.

Do the following to email feedback on a document directly from Verify:

  1. While processing a document in Verify, click .
  2. In the Send feedback email dialog, type the sender's email address in the To box.
  3. Type appropriate text for the subject of the email in the Subject box.
  4. Type the desired message in the Body box.
  5. If you want to include the document itself with the email, click Attach original document to email.
  6. Click Send.
    Note
    • The email settings for this functionality must be set up in ReadSoftbefore you can use the procedure above. See "Configuring the Interpret job to process email" in Collector help for more information.
    • Using Attach original document to email to mail does not work for documents that were interpreted using previous versions of Kofax ReadSoft Entrance or ReadSoft Collector that have been upgraded to this version. However, feedback can still be sent for these documents without the attachment.