Welcome to Help > Production > Verify invoices > Verify an invoice > Special handling of an invoice > Reroute an invoice

Reroute an invoice

If a document is connected to the wrong document profile, you can reroute it to the correct document profile.

  1. Display the Reroute invoice dialog:
    • Using Manager, right-click a document in the Invoices dialog and select Reroute.
    • Using Verify, click Reroute (Verify toolbar).
  2. Select the correct document profile. (This is what reroutes the invoice.)
  3. If possible, select the correct receiver.
  4. Click OK.

    Rerouted documents get Scanned status and are included the next time Interpret runs.

    Note:
    • You cannot reroute documents that are in batches.
    • If you only change the receiver, the document is not "rerouted" and does not get Scanned status. You may need to do this, for example to move the document to a different inbox.
    • When rerouting XML documents, you cannot change the receiver, and you must select a different profile than the current one.
    • If a large number of documents need to be rerouted, this is an indication that the wrong Scan job description may have been used to scan the documents. Notify the Scan operator or a supervisor.