Activity Tracking service

The Activity Tracking service is accessed from the Configure services tab in the Device services section. It tracks the details of the sending process and provides a quick and easy access to the tracked activity in the form of a UI.

The Activity Tracking service enables you to perform the following tasks:

  • Configure the Activity Tracing function.
  • Configure additional Activity Tracking fields.

The Activity Tracking service writes detailed information about each job to a log file. For more information, see Activity Tracking Report under Advanced > Tools.

Activity Tracking settings

Setting

Description

Configured

Allows the device to use the Activity Tracking service when selecting the Yes check box or disables the device to use the Activity Tracking service (also disables all fields and properties).

Additional Fields

Enables Additional Fields for the device when selecting the Yes check box. The Additional Fields row appears.

Click the '...' button (appears once you click in the Additional Field value area) on the far right to add one or more fields. For more information, see Configuring the Additional Fields function below.

Enable for all Devices

Enables the service for all devices when selecting the Yes check box or disables the service for all devices.

Configuring the Additional Fields function

Once you click the Additional Fields value area, the Additional Fields window appears.

The Additional Fields function enables you to obtain more tracking information, such as an account number or patient ID. The system prompts you to enter the information before the document is scanned. The system adds the information to each entry in the log file.

The Additional Fields function is not available if you are using the Cost Recovery service. If the eCopy Cost Recovery Service is supported on your device, you can integrate the device with an Equitrac or Copitrak terminal.

Configure additional activity tracking fields

  1. In the Administration Console, select the Configure services tab.
  2. Select Activity Tracking from the Device services pane.
  3. In the Configuring Service: Activity Tracking setting, select the Yes option to allow a device to use the Activity Tracking service.
  4. Enable the Additional Fields option by selecting Yes. The No additional fields in list message appears.
  5. Click the button on the far right in the Additional Field value area (appears once you click in the Additional Field value area) to add one or more fields.
  6. Click Save.

Additional Fields settings

Setting

Description

New

Configures the additional Field Editor settings.

Edit

Edits the additional Field Editor settings.

Remove

Removes Additional Field from the list.

Move Up

Moves the Additional Field up in the list.

Move Down

Moves the Additional Field down in the list.

Additional Fields dialog

The following information is displayed in the columns:

  • Field Name
  • Default
  • Minimum
  • Maximum
  • User Modify

Click Done when you are finished.

You need to have at least one field defined in the grid to close the dialog.

Field Editor settings

Once you click New, the Field Editor window appears.

Setting

 

Description

Properties

Name

The Field Name (required). The default value is Name1.

Type

Select Alphanumeric or Numeric from the list.

These settings represent the length of the alphanumeric or numeric string, and not interpreted as a range in case of the numeric field.

Default

The default field entry (optional). This value is presented on the client (MFP) form by default when you enter information into the Activity Tracking fields.

User Modify

If this check box is selected (default), you are allowed to modify settings at the client (MFP).

Alphanumeric/Numeric (depends on which one you select in the Type list in the Properties category )

Minimum

Choose between 0 and 1000. The default value is 0.

Maximum

Choose between 0 and 1000. The default value is 0.

Remember

Choose between 0 and 1000. The default value is 0.

Click OK once you are finished or click Cancel to cancel your selection.