Troubleshooting tips

Problem Description	Cause	Solution
The following error message is displayed you start the AutoStore server: Konica Minolta iOption: An error when initializing web application. Failed to listen on prefix://+:3348/” because it conflicts with an existing registration.	The default port 3348 for Konica Minolta iOption is being used by another application.	Check if the 3348 is being utilized by another application.
After upgrading from ControlSuite 1.0 to ControlSuite 1.1, the DRS IP address for the Konica Minolta iOption component reverts back to localhost.	The AutoStore configuration settings are not saved after the upgrade.	After the upgrade, you must re-enter the DRS IP address in the KonicaMinolta iOption configuration.

Problem Description

Cause

Solution

The following error message is displayed you start the AutoStore server:

Konica Minolta iOption: An error when initializing web application. Failed to listen on prefix://+:3348/” because it conflicts with an existing registration.

The default port 3348 for Konica Minolta iOption is being used by another application.

Check if the 3348 is being utilized by another application.

After upgrading from ControlSuite 1.0 to ControlSuite 1.1, the DRS IP address for the Konica Minolta iOption component reverts back to localhost.

The AutoStore configuration settings are not saved after the upgrade.

After the upgrade, you must re-enter the DRS IP address in the KonicaMinolta iOption configuration.