Configure the Exchange server get attachments activity

Use the following procedure to configure a process, case, case fragment, or business rule to add an Exchange get server attachments activity.

  1. Add an activity to the map.

    By default, the Configuration tab is open in the properties panel of the activity.

  2. Change the default Name of the activity to something meaningful.
  3. On the Type list, select Microsoft > Exchange server get attachments.
  4. Configure the following properties.
    Site name

    The name of the Microsoft Exchange server site from which to retrieve attachments.

    Email item ID

    The unique ID of an email from which to retrieve attachments. The ID can be a dynamic variable (process/server) or a static value.

    To populate a variable with the unique ID of an email, configure the Create new job, Create new case, or Create job in case TotalAgility action on the New Mail event. See Configure TotalAgility actions resulting from Microsoft Exchange events.

    Target location

    The location where the Email attachments will be downloaded. The location can be a dynamic variable (process/server) or a static value.

    • For an on-premise environment, you can select a String and a Folder variable.

    • For an on-premise multi-tenant and Azure environments, you can select only a Folder variable.

    If you use a Folder variable, at runtime, the documents are added to the folder. If the folder is not available, it is first created and then the documents are added to it.

    Output path

    Optional. A Complex or Dynamic complex variable to automatically retrieve the location of all the attachments. The variable can be a process or server variable.

    If a Folder variable is used for the target location, the mapped Complex or Dynamic complex variable holds the document IDs.

  5. Click Save.