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Prerequisites

Before you begin the installation:

  • Ensure you have met the system requirements for your multi-functional products (MFP) and Equitrac installation.
  • Obtain the IP address or DNS name for the Equitrac Device Control Engine (DCE) server.
  • Install or upgrade your Equitrac server applications or database.
  • Ensure Java software version 1.4 or higher is installed on the system from which you are installing the Equitrac Embedded application.
  • Open the appropriate firewall settings. To enable communication between the MFP and the server, copier access to the server requires port 2939. To enable remote installation on copiers, open ports 8000 and 8443.
  • If eCopy is installed on the device, uninstall the application. It can later be reinstalled after installing the Equitrac Embedded application. Equitrac recommends upgrading to the latest version of eCopy before reinstalling it.
  • Confirm MFP administrator authentication credentials (Equitrac Web System Manager ID, system password, and SMS password)
To install and configure the Equitrac embedded and server components, you must have administrative access (including valid Windows network credentials with assigned administrative rights) to the network machine hosting the web service, and to the machine hosting the Equitrac server components. Your Canon technician will provide the default administrative credentials for the device.