Configure Follow-You Printing

  1. Add the HP device in Windows:
    1. Use the Windows Operating System’s Add Printer functionality to create the printer definition to use a standard TCP/IP printer port.
    2. Select a Device type, and enter the host name and port name. The first time a user prints to the device, the print queue is created automatically.

      • To install the print driver in an IPv4 environment, use the device's IPv4 address or the device's fully-qualified domain name (FQDN) address.
      • To install the print driver in an IPv6 environment, use the device's FQDN address. The host name is required to prevent a 501 error for a printing job on the device.

    3. To register the device in the Equitrac database, send a test print to the device.
    4. Open Web System Manager > Devices. Within 30 seconds to a minute after registering the device, the device appears in Web System Manager. If you do not see a device, first try refreshing Web System Manager.
  2. Configure a secure queue:
    1. In Web System Manager, select Devices > Physical devices to view the devices.
    2. Click the device link to open the Edit Physical Device dialog box. In the Settings section, do the following:
      1. Select Enabled for the Secure printing default option.
      2. If you want to set a pull group, select the Release documents from the Pull group option.
      3. Type in the name of the Pull group (for example, PullGroupA), then click OK to apply the change (this will be the virtual queue). You only have to type in the name of the Pull group the first time you use it. Afterward, it appears in the list automatically.
      Pull group option is applicable for a multiple printer environment.
    3. Go to the physical device Release documents from pull group and add it to the same group as you have created before.
    4. Verify that the virtual and actual physical devices are in the same pull group.
    5. Select Devices > Embedded devices and click on an embedded link. Click Apply to save the settings.
    6. In the Behavior section, select Prompt for the Secure document release option. Click Apply to save the settings.
  3. Configure Follow-You Printing:
    1. In Web System Manager, select System Configuration > Global Configuration Settings.
    2. Click DRE/DRC and Follow-You Printing in the Printing section.
    3. In Print Servers, click Default or the server where you want Follow-You Printing to be accessible from.
    4. In the General Settings section, do the following:
      • Release key jobs specifies how to handle these jobs in the print queue after they are released—either Delete after release or Keep until expiry. Delete after release is the default value for this field.
      • In the Number of ports per I-Queue field, enter the number of printer ports (up to 100) associated with the devices used for I-Queue printing. This configures the number of ports assigned to the Windows print queue and allows multiple print jobs to be processed at the same time. One is the default value for this field.
      • Select Retrieve username from PJL for applications that insert the PJL string into the print job.
      • Select Auto populate user's home print server if you want the home print server to override the DRE print server that manages the users print jobs.
    5. In the Pricing section, you can select the following options:
      • Cost the job before printing: sets the price to a print job based on its properties.
      • Reprice after release: changes the price of a print job if its properties change after it is released.
    6. In the Job expiration section, do the following:
      • Enter the Job lifetime before auto-deletion (in hours).
      • Enter the Print distribution job lifetime before auto-deletion (in hours).
    7. In the Security section, do the following:
      • Select Enabled or Disabled as the global Secure printing default setting for Follow-You Printing.
      • Select Only release job while user is logged into device, for a situation where the user logs off prior to printing the job, the job is put back into the print queue without being released, and the re-queued print job is not charged to the user.
      • Select Hide document name in Windows print window, if you do not want certain documents (for example, confidential) from being viewed in the general print queue.
    8. Click Apply to save the settings.