Logging into Unified Client for Toshiba

A Welcome screen is the first screen of the user interface.

You can log in to Unified Client for Toshiba by:

Providing your authentication credentials (the user is required to enter the associated login credentials)
Using your auto card registration (the user is required to login with valid network ID and password. Once the card is registered, the user is able to log in as normal without being prompted for their login credentials)
Using your third-party authentication for Single Sign-On (SSO) feature with Equitrac (the user is required to login with valid user ID, domain/user ID and password)
Swiping your card to authenticate a valid user (the user is required to swipe the card at the card reader attached to the embedded device)

Tap the screen anywhere in the main window of the application. The login screen appears:

On this screen, users must provide valid user ID authentication credentials before they can access the device functions available to them. By swiping from the left side of the screen you can invoke Login As Guest option. For more information, see Set up the Guest user.

Users can select their option and authenticate, so when they log in, they are taken directly to the workflow they selected. Otherwise, users are presented with the Launcher, containing their selection of workflows, governed by how workflows are configured in Equitrac, after they log in.

The login process follows this general path:

(Optional) Select the Quick Selection option from the list on the screen, if available.
Enter valid login credentials using the on-screen keyboard (invoked by tapping within the User ID field), or by using a swipe card.
Depending on configuration, one or two login fields may appear. The following are examples of valid login credentials:
- Equitrac primary PIN only
- Equitrac primary and secondary PINs
- Windows Networking credentials (network user name and password)
- Swipe card at the card reader
- Swipe card and Equitrac secondary PIN
- Swipe card and Windows password
- Auto card registration
- Equitrac primary PIN and Windows password
Touch the Login button. The Launcher screen or selected Quick Selection workflow opens.

The last prompt field on the Login screen is masked to protect your login credentials. If secondary prompts are not enabled on the server, the User ID field is masked (***). If secondary prompts are enabled, the Password field is masked instead.

If you have difficulty logging in

If your credentials are not validated, an error message appears requiring you to try your login again.

If the system does not recognize the swipe card you used to authenticate, you are prompted to enter your authentication details if the card auto-registration feature is enabled. The next time you swipe the card, your login information is populated automatically. Otherwise, the system displays a Login attempt failed error message.