Default Canon device administrator password fails

Issue: If the Kofax Unified Client Login application is in use, and the device is configured in the DRS, then the client uses the Administrator PIN set on the Equitrac server-side as password, both at the device and on the device web page. In this case, the default user name ("admin") and the default device administrator password ("equitrac") do not work.

Solution: Verify or update the current device Administrator PIN in Equitrac.

1. Log in to Equitrac with administrator privileges.
2. In System Configuration, go to Global Configuration Settings > Embedded Devices, and select Canon Unified Client in on the left. The Embedded Devices: Canon Unified Client panel appears.
3. Under Settings, verify or revise the Administrator PIN.

Issue: If the Kofax Unified Client Login application is in use, and the device is configured in the DRS, then the client uses the Admin Access Password set in the DRS as password, both at the device and on the device web page. The default user name is ("admin").

Solution: Update the current Admin Access Password in DRS.

1. Go to DRS.
2. In Devices, select the device you want to update, and click Edit.
3. Under Details, revise the Admin Access Password.
4. Save the device profile and run Configure.