Configure the IIS environment

  1. Verify that Windows Authentication is enabled in IIS for the Insight application.
    1. Open the IIS manager on the server where Insight is installed and select the Insight application.
    2. Click the Authentication icon.
    3. Verify that Windows Authentication is enabled.
  2. The IIS Application Pool where the WCFDataService is located (ASP.NET v.4.0 by default) must be changed to run under the user that can be authenticated to the Windows Active Directory configured for Insight.
    1. Open the IIS manager on the server where Insight is installed.
    2. In the Connection pane, expand the server node and click Application Pools.
    3. On the Application Pools page, select the Application Pool that contains the WCFDataService. Note: To view all the applications in the Application Pool, click View Applications in the Actions pane.
    4. Click Advanced Settings in the Actions pane.
    5. Under the Process Model, change the identity to the account that has access to the Windows Active Directory.
    6. Restart the Application Pool.