View messages in the storage

  1. Start Message Connector Configuration utility from the Kofax Import Connector group in the Windows Start menu.
  2. On the menu, go to any of the storage folders (Inbound or Outbound).
  3. Select the message and click View/Save View/Save icon.
  4. Email messages are available as EML files and can be displayed with Outlook Express or Windows Live Mail or any other mail client that supports EML. Fax messages are available in multipage TIFF format (a special viewer might be required to view this format properly.)
You can also view EML files in Microsoft Outlook. In Outlook 2007, follow these instructions: http://support.microsoft.com/kb/956693. Outlook 2010 can open these files without any additional effort.