Getting Support

Customer Support

If you are having any kind of problems using Kofax Kapow, please go to http://services.kofax.com/support portal that can help you solve problems when using Kofax Kapow.

In many of the Kofax Kapow applications, you can also send a bug report from within the application. To do this, select Report Bug in the Help menu. Please provide as much information as possible about the bug and what you did just before the bug occurred.

Kofax Customer Portal and Knowledge Base

Kapow customers who are active on maintenance also are entitled to obtain access to the Kofax Customer Portal, which includes solutions to commonly found problems, as well as a Knowledge Base containing implementation tips and tricks, and more.

Support Policy

For support policy, visit the Kofax End of Sale / End of Support Announcements page on the Kofax support portal.