You can use the Service Configuration window to change settings for the Server and Knowledge Base Learning Server services.

Log On Account for Services

Important Be sure that the log on account used to run the services has full Windows administrative privileges for the local system.

To process documents from a network drive, make sure that the log on account provides network access. Otherwise, processing stops and an error message is added to the error log file.

If the SecurityBoost feature is enabled within Kofax Capture, a process may run as a different user than the logged on user. As a result, correct permissions may need to be set for the SecurityBoost user in the Windows Services window.

This group has the following options.

Server Scheduler Service

This is a read-only setting that displays the name of the logged on user account for the Server Scheduler.

In the Server Scheduler Service group, you can define the performance settings for this service by adjusting the number of used CPUs and the value of the maximum memory available.

Knowledge Base Learning Service

This is a read-only setting that displays the name of the logged on user account for the Knowledge Base Learning Service.

Configure

Click this button to open the Windows Services window where you can configure the startup type, the start parameters and the log on account for the Server Scheduler Service and the Knowledge Base Learning Service.

User Profile for Kofax Capture Administration

When you use a Kofax Capture user profile, the services need to log onto Kofax Capture using a Kofax Capture user name and password. This group has the following options.

Username

Type the user name. For additional information regarding Kofax Capture user profiles, contact your Kofax Capture administrator.

Password/Confirm password

Type the password.

Important Make sure that the username and password are valid or the services cannot start. The Kofax Capture user profile data cannot be validated within this tool, but an error message is added to the Kofax Transformation - Server log file.

If the services do not start, check the Kofax Transformation - Server log file for error messages.

Server and Application Settings

The following settings can be set for both Logging and the Server.

Logging

You can configure the following logging settings.

Log file path

Defines the path where the log files for Server, Knowledge Base Learning Service, Server Scheduler, and the User Modules are saved to disk.

Log level for Correction

Defines the level of log information recorded for the Correction module. This value can be Error, Warning, Info, or Debug.

The value for this option is set to Error by default.

Log level for Document Review

Defines the level of log information recorded for the Document Review module. This value can be Error, Warning, Info, or Debug.

The value for this option is set to Error by default.

Log level for Knowledge Base Learning Service

Defines the level of log information recorded for the Knowledge Base Learning Service. This value can be Error, Warning, Info, or Debug.

The value for this option is set to Error by default.

Log level for Server

Defines the level of log information recorded for the Server. This value can be Error, Warning, Info, or Debug.

The value for this option is set to Error by default.

Log level for Server Scheduler Service

Defines the level of log information recorded for the Server Scheduler. This value can be Error, Warning, Info, or Debug.

The value for this option is set to Error by default.

Log level for Validation

Defines the level of log information recorded for the Validation module. This value can be Error, Warning, Info, or Debug.

The value for this option is set to Error by default.

Log level for Verification

Defines the level of log information recorded for the Verification module. This value can be Error, Warning, Info, or Debug.

The value for this option is set to Error by default.

Purge log entries older than (days)

Deletes log entries older than the specified number of days. This ensures that the log files are not too large and the storage space allocation does not need to keep growing.

The value for this option is set to 30 by default.

Server

You can configure the following Server settings.

Active Server instances

Defines which instances of Server poll the queue for batches. Each instance of Server is assigned an instance ID of either 1 or 2, so depending on which instances you are using, enter the appropriate value or values.

The value for this option is set to 1 + 2 by default.

Automatically start batch processing

If this option is set to Yes, the Server Scheduler Service automatically polls for batches and starts batch processing each time the Server Scheduler Service is started.

The value for this option is set to No by default.

Important This option is enabled automatically when you install Kofax Transformation Modules in Quiet Mode.

Extraction process timeout

Defines how many minutes the extraction process is given to successfully perform an operation.

The value for this option is set to 1440 by default.

Language

Defines the language for all messages generated by the Server. For example, field validation rules.

The value for this option is set to the set Operating System language by default.

Lifetime performance counter

Defines the length of time, in minutes, for how long the performance counters are calculated.

The value for this option is set to 30 by default.

Maximum memory used [MB]

You can restrict the system memory that is used by the Server Scheduler Service and any automatically-started extraction or recognition processes by adjusting this value. The default value is eighty percent of the physical memory; the minimum value is 200 MB. You can select a higher value than the actual value for the physical memory, but doing so can slow overall system performance due to extensive paging.

Note If the server hardware runs an extensive number of extraction processes or other applications and services, be careful to select a value that leaves sufficient system memory.

Maximum number of batch processing processes

Defines the maximum number of simultaneously-running mailroom processes that are allowed.

A value of 0 indicates that the maximum number of mailroom processes depend on the maximum number of CPUs available.

The value for this option is set to 0 by default.

Maximum number of CPUs used

Restricts the number of CPUs used by the Server Scheduler Service.

A value of 0. indicates that the maximum number of CPUs available on the system are used.

The number of CPUs available on the system is also displayed.

The value for this option is set to 0 by default.

Minimum number of batch processing processes

Defines the minimum number of mailroom processes that are used for batch processing.

The value for this option is set to 1 by default.

Restart counter for batch processing process

Defines how many batches are processed before the mailroom process is restarted automatically.

The value for this option is set to 1000 by default.

Restart counter for extraction process

Defines how many documents are processed before the extraction process is restarted automatically.

The value for this option is set to 1000 by default.

Retry on error counter for batch processing process

Defines the number of attempts made to restart the mailroom process after it fails with an abnormal termination. For example, network problems.

The value for this option is set to 2 by default.

Retry on error counter for extraction process

Defines the number of attempts that are made to restart the extraction process after it fails with an abnormal termination. For example, OCR errors or network problems.

The value for this option is set to 2 by default.

Server Scheduler Service communication port

Defines the port number for the Server Scheduler Service. Modify this value if the default port number is blocked by other programs or services.

The value for this option is set to 5000 by default.

The following buttons are provided at the bottom of the window:

Restart Services

Click this button to restart the Server Scheduler Service and the Knowledge Base Learning Service to load the changed settings.

Important For the restart, services that are processing a batch are stopped, if possible. (This behavior is the same as when you suspend a batch within Kofax Transformation - Server.) If for any reason the service cannot be stopped within 30 seconds, an error message is displayed. If this happens, you must stop the services manually before you can restart the services with new settings.

Apply

This button applies your changes without closing the window. To restart the services with new settings, click Restart.

OK

This button closes the window and saves your changes. You must stop the services manually before you can restart the services with new settings.

Cancel

This button closes the window without saving your changes.

Help

This button opens the Help for the window.