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Multiple ERP matches

In some situations, line matching can fail if there are several identical ERP entries but your invoice is missing information and Invoice Processing Agility is unable to make a decision on a specific entry. For example, your order is separated into several deliveries and the invoice does not provide a delivery number.

In these situations, automatic line pairing fails because of missing information. As a result of this, the invoice is sent to Line Pairing Correction so that you can specify the ERP entry.

In Line Pairing Correction, all of the identical entries in your ERP system are listed in the Lines Available to Book Against table, along with any other matched lines. The Unallocated Items from Invoice table lists any line entries from the invoice that do not match an ERP entry.

When information is missing on the invoice and your ERP system has several matching entries, you can pair the entries in Line Pairing Correction manually by following these steps.

  1. In Line Pairing Correction, compare the entries in the Lines Available to Book Against and Unallocated Items from Invoice tables.
  2. Select Apply Line for one or more of the lines in the Lines Available to Book Against for each corresponding entry in the Unallocated Items from Invoice table.
  3. Clear Selected for each of the Unallocated Items from Invoice that you selected in the previous step.

    Clearing this indicates that this line is no longer unallocated, but paired manually.

  4. Complete the document.

    The selected lines items are booked against your ERP system.