In certain situations, Invoice Processing Agility is unable to identify the correct PO line, so line pairing fails. This is because some information is missing on a document.

For example, a PO contains a request for $5000 of consulting services. On the service entry sheet, these services are broken down as follows.

• Development - $2000

• Testing - $2000

• Production - $1000

When the invoice is received, a single line item of $4000 is included that combines the Deployment and Testing services. Since the total amount of the invoice does not correspond to the total amount of the service entry sheet, Invoice Processing Agility does not know which service lines to post to, so the document appears in Line Pairing Correction.

In this situation, select both of the $2000 entries from the PO, and clear the $4000 line from the invoice. This manually matches the two PO lines to the single invoice line.