Known issues

This topic lists issues that you may encounter while working with Kofax Insight 6.5.0. The workarounds are provided, as applicable.

Impossible to connect to SFTP server

1812283: It is impossible to connect to an SFTP server.

Insight does not work with MySQL 8.0.29

1808233: Insight does not work with MySQL 8.0.29, because of an MySQL issue: .Net provider is not registered in the machine configuration.

Workaround: To register the provider, add the following lines to the <DbProviderFactories> section of C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Config\machine.config.

<add name="MySQL Data Provider"
invariant="MySql.Data.MySqlClient" description=".Net Framework Data Provider for MySQL"
type="MySql.Data.MySqlClient.MySqlClientFactory, MySql.Data,
Version=8.0.29.0, Culture=neutral, PublicKeyToken=c5687fc88969c44d"
/>

Impossible to set whole day as working day in Calendar

1750367: It is impossible to set a whole day (00:00 AM to 23:59 PM) as a working day in the Insight Calendar.

Multiple errors occur upon creating Tenant and Project

1730479: Multiple errors occur when you try to create a Tenant and a Project using a single database, that is configured for different users and with different schemas in a Multi-Tenant environment.

Default Aggregation driver value not applied in printed report

1658697: The default Aggregation Driver value is not applied if you print a report.

Default Entity driver value not applied upon viewing report

1658095: The default Entity Driver value is not applied to a metric grid if you view a report.

Some error messages not localized

1524458: Some error messages are not translated into Japanese and only displayed in English.

Wrong theme used when printing current view to PDF

1456274: If you assign a non-default theme for a role, and assign the role to a non-Administrator user, the current view is printed with a wrong theme.

Defining themes in the Roles section in Admin Console is obsolete. This option will be removed in the next release.

Workaround: Define the default theme directly in the project in Tools > Project settings > Project theme or in a specific layout.

Wrong order of drill-downs in columns

1147989: The order of drill-downs in a column is incorrect after you export a grid with several drill-downs in a column to Excel.