Statistics

The Statistics link provides access to statistic reports on packages activity for all the system users for default or custom time period. Statistics is displayed in charts for its easy reading. Hovering on charts displays the amount of packages for the chart unit.

The following options can be specified:

  • Account
  • User (if account is specified)
  • Time period

The time period selector allows to choose either default timeframes (last day, last week, last month or last year) or to set your own timeframe by selecting custom period and picking dates ‘from’ and ‘till’.

Statistics data has the retention period set in the configuration. It means that all the statistics data exceeding this timeframe is deleted from the database and won’t be displayed by request. You can either specify it for any amount of days (more than one) or leave unset, then the default value 2 years will be set.

By default, the Statistics page displays the activity for all the accounts for the last month. After specifying different settings for account/user and time period and clicking Refresh new data according to the selected parameters is displayed.

The statistics page provides reports on:

  • Package status
  • Completion rate
  • Activity
  • Package velocity

Package status

This chart demonstrates the amount of packages according to their last status: prepared, completed, declined, expired, voided. It expresses a part-to-whole relationship between different package states.

Completion rate

This chart displays the share of completed packages to all the finalized packages. It provides the proportion between positively finalized and dismissed (declined, expired, and voided) packages. Packages with status prepared are ignored in this graph.

Activity chart

This chart displays the dynamics of signing activity. It’s the bar chart representing the amount of packages by state and time. The selected timeframe is divided into 12 equal time units either it’s a year or a week. It provides an opportunity to see the dynamics for any selected timeframe. Please note that the graph represents every package state from prepared to finalization.

Package velocity

This chart demonstrates the velocity of finalization of packages (the amount of time passed from the moment of creation to the moment of finalization). It shows how many packages were finalized (completed, declined, expired and voided) for less than 1 hour, for 1-6 hours, for half a day, for a day, two days, seven, twenty-one or more than twenty-one days.