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Provide Granted Access For Load Balancing

To set the services account without the need to take care from the databases directory, you can run the installation from a command line that allows you to set the optional parameters, SERVICEUSERNAME and SERVICEUSERPASSWORD. If the parameters are defined the installed Load Balancer or Search and Matching Server services are executed for the defined user and the read and write permissions to the data storage folder are set accordingly. You can provide a granted access by changing the user accounts and read-write permission for the data storage directory manually on any computer that runs a Search and Matching Server you want to add to a load balancing cluster.

You can perform the following steps to provide a granted access for setting up a load balancing cluster by following these steps:

  1. Contact your system or domain administrator to add a new service user to the "KSMS Administrators" user group created during installation.
  2. From the control pane, select Administrative Tools and then select Services to stop the Load Balancer service (Kofax Search and Matching Load Balancer service).
  3. Change the service account for the Load Balancer service (Kofax Search and Matching Load Balancer service) to the newly-created service user.
  4. Change the read and write permissions for the data storage directory for any computer that runs the Kofax Search and Matching Server service.
  5. Restart the Load Balancer service.
  6. Repeat steps 1 to 5 on each computer that runs the Kofax Search and Matching Server services that is a member of the load balancing cluster.