Remote signing session

Receive signing request

The recipients' first experience with SignDoc Standard is an email informing them about the request that documents need their review or signatures.

The email is sent from SignDoc Standard on behalf of the sender (the user organization). The email contains:

  • Information about the sender (sender name)
  • Message from the sender in the email body
  • Secure personalized link to SignDoc Standard to open the document

Welcome page for the remote signing session

When the recipient clicks the link or Open Documents, the SignDoc Standard guided signing and review process is started. This page informs the recipients about:

  • Who requested reviewing or signing
  • What is requested to review and sign
  • Expiration date
  • Request from sender for the recipients' authentication

The application checks if a preferred language is set for the signer, and uses that language for the signing session. If the preferred language is not set, it applies the default language for the user's browser. English is used if the default language is not confirmed.

Authentication options

  • None

    The recipient can go directly to the next page. The E-sign consent form is displayed.

  • Access code

    If defined by the sender, the recipient must be authenticated before the next page with the E-sign consent form is displayed.

    SignDoc Standard offers authentication based on access code. The recipient enters the code in the field next to Access code.

    The package creator may have used SignDoc Standard to automatically send the SMS containing the access code to the recipient. This SMS is only sent when the signing session is started.

    If authentication fails, a message appears.

  • External authentication

    If defined by the sender, the recipient must be authenticated by an external authentication provider. When clicking Next, a confirmation message displays information about the external authentication process.

    When clicking Proceed, the recipient is forwarded to the web page of the external authentication provider. After finishing the external authentication process, the recipient is taken back to the remote signing session.

The next step requires the signer to Agree with electronic signing.