Depending on the authentication method, the procedure for opening the Viewer may vary. Follow the procedure in this section, depending on the authentication type.

Insight Users Authentication

Do one of the following to open the Viewer:

• Navigate to Start > All Programs > Insight 6.2.1 > Viewer.

• Open a web browser and enter the following URL:

  http://<server>/Insight/View/

  where <server> is the name or IP address of your computer running Insight.

  A login window appears. Enter one of the user names (KAFK, RPA, or PD) and a password set for this user in the Insight Admin Console. Click Login. Note that only one of the above-mentioned users can access the Viewer directly. See Import and configure your project for user configuration details.

  Note Be sure to verify that the website's binding host name is set to blank or localhost in your IIS settings. Otherwise, a login error may occur.

To ensure proper viewing, verify the proper Authentication Method setting in Insight Admin Console. The No authentication setting is not supported and may produce errors or unexpected results in the browser window. For details, see Import and configure your project.

Also, if Main is not selected as the default view for the role associated with the user who is logging in, the following error may appear:

You can specify view name parameter in Admin Tool

Resolve the issue by setting Main as the default view.

Windows Users Authentication

Do one of the following to open the Viewer:

• Navigate to Start > All Programs > Insight > Viewer.

• Open a web browser and enter the following URL:

  http://<server>/Insight/View/

  where <server> is the name of your server

  Be sure to verify that the website's binding host name is set to blank or localhost in your IIS settings. Otherwise, a login error may occur.