It is a common problem for documents that are incorrectly scanned and orientated. If a document has the wrong orientation, it cannot be successfully classified. Without the correct classification, it is unlikely that any data is extracted successfully. Rotation is performed during classification only, regardless whether you are using content classification, layout classification, or a combination of the two.

As a result, there are several options to correct inverted or sideways documents:

• Enable automatic rotation when full text recognition is performed via the Project Settings - General tab.

• Enable automatic rotation when the Layout Classifier runs via the Project Settings - General tab.

• Select how automatically rotated documents are saved via the Project Settings - General tab.

• Enable Comprehensive orientation detection for a FineReader page recognition profile.

• Script automatic rotation, content restructuring events, or orientation suppression. See the Kofax TotalAgility - Scripting Help for more information on rotation scripting.

• Rely on users manually rotating mis-orientated documents during Document Review, Validation, or Thin Client Validation.