Time and cost
Configure the time and cost properties of a new process.
- Duration/Expected finish time
- The expected duration of the process which in turn calculates the expected finish time (relative to job creation).
Available options are:
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Time: The time in days, hours, minutes and/or seconds.
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By a date: A date variable to determine the time.
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Milestone: Time relative to a milestone.
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- Service level agreement
Cost
- Expected cost
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Overall expected cost of performing the job.
- Budget
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The amount of money allocated to a process (mainly case fragments). A budget helps managers track and monitor key business processes to determine whether the process is under or over budget. The budget can be a static amount or dynamic amount.
The budget and expected cost are different. For example, a typical Appeals case process is made up of several case fragments such as Register an Appeal, Medical Examination, or Convene Court Hearing. A budget is usually associated with the overall case fragments and is the summation of the expected cost of each case fragment.
Duration/Budget Triggers
See Process triggers.