Link TotalAgility to Microsoft Dynamics CRM

  1. Navigate to Integration > Dynamics CRM.

    The Dynamics CRM configuration page appears.

  2. Enter an ID for the Dynamics CRM server. The system identifies the CRM server with this ID.
    Note You cannot edit the ID once the configuration is saved.
  3. Enter a Display name for the CRM server. This helps you identify the server name in the list.
  4. Click New.

    The New CRM system configuration dialog box is displayed.

  5. Select either of the following options to Configure CRM:

    Option

    Description

    Use discovery service

    To retrieve all organizations from a server, do the following:

    1. Enter the Discovery service URL.

      Note You can specify complete URL (for example, http://<server name>/XRMServices/2011/Discovery.svc) or just the server name (for example, http://<server_name> for Discovery service URL.
    2. Enter the Username, Password and Domain.

      All organizations from the selected server appear on the Organizations list.

    3. Select the organization on the Organizations list.

    Enter manually

    To enter the CRM organization details manually, do the following:

    1. Enter the server name or IP address in the Server name/IP field.

    2. Enter the Port number.

    3. To have a secure (https) connection, select Is secure.

    4. Go to CRM Server, copy the organization name and paste it in the Organization field.

      The specified CRM organization appears on the list in the Dynamics CRM page.

    5. Enter the Username, Password and Domain.

  6. Click Save.