Configure Kofax Capture integration

Use this window to specify details about how Kofax Capture and Kofax Import Connector interact.

  1. Start KC Plug-In configuration. Do one of the following
    • On a Kofax Capture Network Server remote site, start KC Plug-In from the KIC - Electronic Documents group in the Windows Start menu.

    • On other Kofax Capture installations, start Kofax Capture Administration and select Electronic Documents > Configuration.

  2. On the Assistance Tasks menu, click General Settings.
  3. If you are using the User Profiles feature of Kofax Capture, specify the parameters User ID and Password. Click Test credentials to verify that you can correctly connect.
    Note By default, the "Password" field is always displayed as blank.

    When editing the settings, provide the password for a user only if it is changed. Once you enter the new password and save the folder settings, password provided here will override the stored password.

  4. To keep Kofax Import Connector connected to Kofax Capture and log off only on service shutdown, select Cache import process instance. Selecting this option improves performance. If not selected, Kofax Import Connector will log on to Kofax Capture each time a batch is imported, and it will log off afterwards.
  5. To improve performance of KC Plug-In by running multiple instances of the process (vertical scaling), increase the value of the parameter Number of KIC process instances. The extra instances may fail to start if not enough hardware resources are available.
    • With multiple processes running in parallel, the batch structure might change. For example, if a customer always copies a group of 5 documents to the import folder, has a batch size of 5 configured, and expects to see the group in one batch, this will not work. The documents will be split among processes and each creates its own batch. In such cases where batch structure should be constant, trigger files should be used in conjunction with vertical scaling. This will ensure that only one KC Plug-In process can access the imported content at any given time.

    • The parameter Import pool size is deprecated. Use the default value (1). To improve performance, use the parameter Number of KIC process instances instead.

  6. To use UTC time for all imported documents, select Use UTC time. When not selected, the local time of Kofax Capture is used.
  7. KC Plug-In records all the events/actions in log files. If you want to use a custom location for creating log files, select a path in Log files path. If you do not specify any custom location, log files are created at the default location.
  8. KC Plug-In provides two types of log levels: INFO and DEBUG. INFO level logs general information about each event/action. This level is best suited for production environment. DEBUG level logs detailed information about each event/action. This level is used for debugging or identifying any issues. Select the desired logging preference in the Log level list. Default log level is INFO.
    Note Use a local system path for saving log files. Network shared directories are not supported.
  9. Click OK to save changes.
  10. Restart the KC Plug-In service to apply the configuration changes.