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Reconciling Batch Totals

Reconcile discrepancies in batch totals with the Batch Totals Reconciliation window. This window automatically appears if you attempt to close a batch with batch total discrepancies.

  1. On the Batch Totals Reconciliation window, compare the computed batch total with the expected batch total.
  2. If you are certain the computed value is correct, click Adjust Value. The expected batch total value is changed to the computed value. Repeat for each field for which a batch total discrepancy exists.
  3. If you do not know which value is correct, do one of the following:
    • Click Suspend. Then, you can reopen the batch later and compare the values. If a value is incorrect, enter the correct value. If all the values are correct, the expected value for the batch was probably incorrect.
    • Click Report Error. This changes the status of the batch to Error and sends it to the Quality Control module.