User Productivity Report

Use the User Productivity report to evaluate the efficiency of each user based on keystrokes, volume, and processing times.

Example User Productivity Report

This report has the following components:

Selected Date Range

This part of the report indicates that the report includes data about sessions closed between the specified dates.

Report Title

This part of the report has the title (in this case User Productivity).

Logo

This part of the report has the default Kofax Capture logo, or you can customize the report with a logo of your choice.

Column Headings

Headings for the tabular data in the report. For the User Productivity report, the headings are:

Module Name
This column contains the names of the Kofax Capture modules.
User Name
Contains the user name or ID for each user that uses that module.
Sessions
Contains the number of times a batch was either closed or suspended by the module.
Batches
Contains the number of unique batches that were either suspended or closed by the module.
Completed Documents
Contains the number of documents completed during sessions. The definition of a completed document depends on the module that processed it. The following list explains when a document is considered to be completed by each module.
  • Scan: The number of documents created during the session.

  • Recognition Server: The number of documents processed completely (documents that are opened, processed, and closed without errors in the process).

  • OCR Full Text: The number of documents processed completely (documents that are opened, processed, and closed without errors in the process).

  • PDF Generator: The number of PDF documents generated.

  • Validation: The number of documents indexed.

  • Verification: The number of documents where all the verify fields have been verified.

  • Quality Control: The number of documents reviewed and/or verified if Require review of scanned pages and/or Require verification of form type are checked. All pages or documents marked unrejected are counted. Pages marked unrejected and reviewed, if required, are counted. Documents marked unrejected" and verified, if required, are also counted.

  • Export: The number of documents exported.

  • Custom Modules: Determined by the custom module. A completed document is one which has the Completed attribute set to true on the Document element.

Keystrokes
Contains the sum of all keystrokes for manual, OCR, ICR, OMR, and bar code zones. The definition of a keystroke depends on the module that was used. The following list explains how keystrokes are counted by each module.
  • Scan, Recognition Server, OCR Full Text, PDF Generator, Quality Control, and Export: Always 0

  • Validation andVerification: The number of keystrokes entered in index fields.

  • Custom Module: Determined by the custom module statistics attributes. Values are set in the ManualKeystrokes, OcrKeyStrokes, IcrKeyStrokes, OmrKeyStrokes, and BarKeyStrokes attributes of Document elements.

Average Completed Documents Per Batch
Contains the calculated average of the number of completed documents per batch (completed documents divided by batches). This result is rounded to the nearest decimal.
Average Keystrokes Per Completed Document
Contains the calculated average of the number of keystrokes per completed document (keystrokes divided by completed documents). This result is rounded to the nearest decimal. If there are no completed documents, this value is set to zero.
Total Processing Time
Contains the total time taken to process a batch (time from batch open to batch close or suspension). This result is presented in hours, minutes, and seconds - rounded to the nearest second.
Average Time Per Batch
Contains the calculated average of the time spent processing a batch (processing time divided by batches). This result is presented in hours, minutes, and seconds - rounded to the nearest second.
Average Seconds Per Completed Document
Contains the calculated average of the time spent processing a document (time divided by completed documents). This result is presented in seconds. If there are no completed documents, this value is set to zero.

Chart

A graphical representation of the tabular data. For the User Productivity report, this is a pair of pie charts that show the top five users ranked by completed documents per hour and keystrokes per hour.

Footer

Contains the page number, and the date and time the report was generated.