KCN Server Remote Site Profiles Window - Polling Tab

Use this tab to define polling settings.

Name

Lists the names of the remote site profiles available for selection.

Polling Control

Determines which location controls polling.

  • Central site: The same polling options are defined at the central site for all remote sites assigned the remote site profile. The polling settings on the display are subsequently enabled.

  • Remote site: Polling options are defined independently at each remote site. The polling settings are disabled on the display.

Polling Settings (Time Zone of Central Site)

Makes the list of all published and unpublished batch classes available to you. You can then assign specific batch classes to the remote site profile. This limits remote sites to specific batch classes, and prevents remote users from selecting inappropriate batch classes for their sites.

Use these settings to set the frequency and time of polling. Polling settings are downloaded at remote sites whenever the remote site synchronizes with the central site if new settings are available to download. If polling is controlled by the central site, the time zone of the central site is used. For example, if polling is set to occur at 8 PM at a central site in New York, remote sites in Los Angeles poll at 5 PM.

  • Never poll: Turns off automatic polling. However, if the start date and time are in the future, polling occurs once at that time, and then never again. If the start date and time are in the past, polling does not occur even once.

  • Poll every: Sets remote sites to automatically poll the central site at a defined interval starting from a specific date and time. You can specify the interval in days, hours, or minutes. The default is every 24 hours.

  • Start date: Sets date to start polling. Click the down arrow to display a calendar where you can select another date. Or, click any part of the date, and use the arrows to change that part of the start date. The default is the date of installation.

  • Start time: Sets the time to start polling. Click any part of the time, and use the arrows to change that part of the start time. The default is the time of installation.

  • Disabled: Ignores the Start date and Start time settings for all remote sites associated with this profile. As a result, the polling time for those sites is based on the polling interval and the time when the RSA is started.

If Connection Fails

Use this area to specify what action should be taken if the remote site cannot connect to the central site.

Never retry:
Prevents the remote site from attempting to reconnect with the central site, if the connection fails. However, the remote site attempts to reconnect with the central site at the next scheduled polling time.
Retry every:
Allows the remote site to automatically attempt to reconnect with the central site, if the connection fails. The settings take effect only for automatic synchronization. The following retry settings are also selected with this option:
  • The frequency in minutes, hours, or days, from 0-99.

  • The duration in minutes, hours, or days, from 0-99. The default setting is to retry every 15 minutes for up to 8 hours.

Check status of uploaded batches every

This option determines how often the RSA checks the status of uploaded batches. The interval can be from 1-99 minutes or hours. The default is 5 minutes.

Once a batch is uploaded, you can view the status of a batch in either of two ways:

  • Through the Batch Processing display in Batch Manager at the remote site.

  • From the Remote Synchronization Agent Status display at the remote site.

Within Batch Manager at the remote site, batches display Kofax Capture Network Server for their current module (queue), and Ready for their current status. This means that the batch is ready to be uploaded. After the batch is uploaded to the central site, it is inserted into the Kofax Capture workflow.

A batch is uploaded, if the time for the next automatic synchronization arrives (if the RSA is running at the remote site), or if you initiate a manual upload. You can manually upload in Batch Manager. On the Home tab, in the Batch group, click Process Batch.

When a batch in the Kofax Capture Network Server module is processed, the status of the batch is displayed as one of the following in sequence: In Progress (Uploading), In Progress (Uploaded), In Progress (Inserting), or In Progress (Inserted). Batches are inserted at the central site one at a time. Once the batch is inserted, it is removed from the Batch Manager display.