Received

If a supplier sends you an invoice through Invoice Portal, it is placed under Invoice > Received. You can view received invoices and search for them by various criteria.

If an incoming invoice does not match your receiving settings, it is either stopped at the sender's side or, in case of fewer errors, placed under Invoice > Rejected for your information and review.

Your membership level controls the number of invoices that can be received by and sent to you. If you receive more invoices than what is included in your membership level, these invoices are included in the list under Received, but you can only see the invoice date. All other information is hidden, and an account upgrade is required to make it visible.

Depending on the membership level, the available date range for viewing incoming invoices may also be limited.

Decline received invoices

You can decline a received invoice manually. For example, this may be useful if you receive a duplicate of an already existing invoice.

To decline an invoice, select it from the list of received invoices. Navigate to the bottom of the page with invoice details and click the Decline button. A pop-up window appears where you have to specify the email of the member who sent the invoice and the reason for declining the invoice.