Incoming invoice rejection
By default, incoming invoices that do not match your receiving settings are rejected. Some senders receive notifications about the rejection, some do not. You can customize how to handle faulty incoming invoices by suspending or disabling their automatic rejection.
Under Incoming invoice rejection, select the following settings as necessary.
Option | Procedure |
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If the sender cannot be notified, you can enable automatic or delayed acceptance. |
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If the sender can be notified, you can suspend automatic rejection. |
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Notification of rejection for sender
When you choose to notify the sender of the invoice rejection, a message based on a predefined template is sent. You can add custom content to this message. To access the customization options, click the link in the "Notification of rejection for sender" section.
The following options are available:
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The language of the notification message.
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The custom message content that is added to the template.
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The list of validation errors. You can choose whether you want to include this list in the message.
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The signature including the name, email, and the phone number of the person who should be contacted regarding the rejected invoice issue.