Severity

Critical

Source

OS_ENVIRONMENT

Message Text

convertTIFFSignatureToMonochrome: Unable to allocate memory for image

Description

No space available for the image processing function converting signatures from TIFF format.

Cause

The program requested more virtual memory than the operating system could provide or the requested memory size was invalid.

Action

Monitor program execution to establish if either the system memory utilisation is too high or if the program allocated virtual memory is steadily increasing. If the system memory utilisation is high, install more memory or reduce memory usage by other programs. If the program virtual memory allocation is steadily increasing, contact Kofax for technical assistance.