Severity

Error

Source

OS_ENVIRONMENT

Message Text

[%s] ODBC: Reading Blacklist image and parms(%s,%d) failed: alloc prep20 returned null!

Description

Unable to allocate memory for a blacklist image result item

Cause

The program requested more virtual memory than the operating system could provide or the requested memory size was invalid.

Action

Monitor program execution to establish if either the system memory utilisation is too high or if the program allocated virtual memory is steadily increasing. If the system memory utilisation is high, install more memory or reduce memory usage by other programs. If the program virtual memory allocation is steadily increasing, contact SOFTPRO for technical assistance.