Severity

Critical

Source

OS_ENVIRONMENT

Message Text

Cannot create/open registry key %s. Return Code=%ld

Description

The operating system reported an error trying to create or open the registry key. The return code given is from the Windows RegCreateKeyEx API.

Cause

See the Windows API documentation for the meaning of the return code.

Normally a user rights error accessing the key in the registry. The key may have been created by a different user and the user running the failing application may then not have sufficient access rights top open the key. This often occurs when the program is being started manually while the Server Manager is being run as a service.

Action

Using a local administator (or equivalently authorized user) delete the identified key from the registry and restart the Server Manager. Ensure that the application is being started directly by the Server Manager or that the user starting the application manually has enough access rights to use the keys created by the Server Manager.