Severity

Info

Source

SERVER_BUSINESS

Message Text

[SV1] putterThread: Client request for document %s not found

Description

The Day1 Verification processing for the document has been completed by CRS but the client request that provided the document for verification is no longer in the queue of waiting requests.

Cause

The document processing has taken longer than the allowed time limit or the client has requested that the request be cancelled.

Action

If request processing is persistently longer that the time allowed, consider increasing the time limits. Increasing the time limits must be done consistently through the request chain back to the client. If the required processing time is excessive, contact SOFTPRO for technical assistance in identifying the component causing the delays.