Severity

Critical

Source

COMMUNICATION

Message Text

ApiaMainLoop() no connection to server in %d retries, retry in %d seconds

Description

The automat client gets no answer from Automat server in time frame.

Cause

The Automat server is busy, not present or the communication layer has a problem..

Action

Restart the Automat servers and clients.If the problem persists, contact Kofax Inc. for technical support.