Severity

Error

Source

OS_ENVIRONMENT

Message Text

GCM algorithm API function %s reported error x%8.8x

Description

The cryptographic processing function has failed while attempting to decrypt a message element.

Cause

The most likely causes are a mismatch in installed FraudOne versions between client and server systems or a client using a customer specific message protocol that the server does not support.

Action

Install compatible versions of FraudOne on both client and server systems. Contact Kofax technical support to ensure that correct installation procedure has been followed to incorporate customer specific message protocol implementations.