Severity

Critical

Source

CONFIGURATION

Message Text

(%03d) (%02d) Internal application error 9873, please contact your support service, ip(%s), error info: %s, %d, %d

Description

The client installation is incompatible with the SICMODAL DLL installed at the Attach Manager

Cause

A version mismatch between the Attach Manager and client (visual or engine) at the identified TCP/IP address.

Action

Install compatible SignPlus versions at the client and Attach Manager locations.